Refund Policy

General Refund Policy

At Insidious Store, we strive to provide the best service to our customers. However, due to the nature of digital goods and in-game currency, refunds are subject to specific conditions and limitations.

Non-Refundable Items

• In-game currency (diamonds) that has been credited to your account
• Digital items that have been delivered successfully
• Services that have been completed
• Items purchased during special promotions or sales

Refund Eligibility

Refunds may be considered in the following cases:

• Failed transactions where no items were delivered
• Technical issues preventing delivery
• Duplicate charges
• Unauthorized transactions

Refund Process

To request a refund:

1. Contact our support team within 24 hours of the transaction
2. Provide your order ID and transaction details
3. Explain the reason for your refund request
4. Include any relevant screenshots or evidence

Refund Timeframe

• Wallet refunds will be processed immediately
• Bank refunds may take 5-7 business days
• You will receive a confirmation email once processed

Contact Information

For refund requests or questions about our refund policy, please contact us at: